CRISIS MANAGEMENT

Is the Restaurant Industry in Denial about Food Safety?

Food safety breaches could happen to anyone. In September, more than 130,000 pounds of ground beef were recalled, due to E.coli contamination. Several months earlier, there was a widespread investigation around romaine lettuce because of E. coli concerns as well. Over the summer, tainted produce was sold and served at Panera Bread, McDonald’s, and grocery…

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Food Safety and Denial: a Huge Problem within the Food Service Industry

The Centers for Disease Control (CDC) recently issued a food safety alert, warning consumers not to eat romaine lettuce due to another E.coli outbreak. This fall’s outbreak does not appear to be linked to the romaine outbreak last spring, which impacted lettuce grown in Yuma, AZ. In November, nearly 100,000 pounds of ground beef and more…

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What Would You Do in a Food Safety Crisis?

By Francine L. Shaw, President / Published July 17, 2017 on RestaurantNews.com What if your restaurant inadvertently served salads made with tainted lettuce, which sickened dozens of guests? Or one of your servers accidentally served pesto to a guest with a nut allergy, who had a severe allergic reaction as a result? Perhaps your restaurant…

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